Privacy statement

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. Use of this website by you constitutes acceptance by you of this privacy policy (“Privacy Policy”).


The purpose of this Privacy Policy is:

  • to assure you that we recognise and fully respect the privacy and personal data of the visitors to this website; and
  • to explain what personal information we collect from this website and how we ensure its best protection.

This Privacy Policy governs this website at (referred to in this Privacy Policy as the “Website”). This Privacy Policy covers only information which is collected by CIELA from the Website.

Data protection

CIELA complies with the Data Protection Act 1998 (the “Act”). For the purposes of the Act, CIELA is the data controller and sole owner of the personal data collected on the Website. CIELA does not sell, share or transfer this information except as set out in this Privacy Policy.

We use up-to-date industry procedures to keep personal data as safe and secure as possible and to protect against loss, unauthorised disclosure or access. The transmission of information via the internet is not completely secure. We will do our best to protect your personal data, and cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

The Act gives you the right to access details that we hold about you. Your right of access can be exercised in accordance with the Act. A small fee may be payable in respect of any access request.

Information we may collect from you

It is not necessary for you to register with us in order to access the Website. However we may collect some information from interactive features such as online surveys, contact and registration forms. The basic personal information about you which we may collect and process is:

  • your name
  • your job title
  • your company name and information
  • your e-mail address
  • your phone number

Depending on what you are registering for, additional information may be collected from you.

We may also collect and process information provided by you at the time of posting material to the Website, as well as details of your visit to the Website (including, but not limited to, traffic data, location data, weblogs and other communication data), and the resources that you use. Further, if you contact us, we may also keep a record of that correspondence.

Uses made of the information

We may use information held about you in the following ways:

  • to ensure that content from the Website is presented in the most effective manner for you and for your computer
  • to allow you to participate in interactive features of our service, when you choose to do so, and
  • to notify you about changes to our service.
  • We may also use your data for the purposes of advertising, marketing and public relations, so as to provide you with information about goods and services which may be of interest to you.

If you do not want us to use your data in this way, please update your details by contacting us at

Changing the information we hold about you

If you would like to change any information we hold about you that has been collected via use of this Website or want to it to be removed from our database, you should contact us at

Third Parties

We may disclose information we have collected about you to third parties where required to do so by law.


By using the Website, you consent to the collection and use of your personal information in the manner set out above.

The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to Privacy Policy

The internet and data privacy best practice are both developing. We therefore reserve the right to revise this Privacy Policy at any time. If this Privacy Policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to


Data Protection

  • The Data Protection Act (DPA) 1998 regulates the use of personal information within all organisations, including CIELA.
  • It also creates a legal right for individuals to request access to their personal information.
  • The DPA states that any organisation which processes personal information must be open about how that information is used and must comply with eight data protection principles.
  • These eight rules require personal data to be:
    • Processed fairly and lawfully
    • Processed only for specified and lawful purposes
    • Adequate, relevant and not excessive
    • Accurate and, where necessary, kept up-to-date
    • Not kept longer than necessary
    • Processed in accordance with an individual’s rights under the Act
    • Kept secure
    • Not transferred to non-European Economic Area (EEA) countries without adequate protection
  • The DPA also gives individuals rights to:
    • Gain access to their data
    • Seek compensation for damage or distress caused by their data not being processed in accordance with the Act
    • Prevent their data being processed in certain circumstances
    • Opt out of having their data used for direct marketing at any time

Subject access requests

Under the DPA, you can ask to see any personal information that we hold about you. Such requests are called subject access requests.If you would like to make a subject access request, please contact us at