Director of Power Bespoke
How many years have you been an agent?
In one sentence why do you think independent agents are a better choice for the public?
Independent businesses, in general, exist to serve the customer and it’s employees, not to give shareholders a return
What do you hope CIELA will achieve?
Educate consumers to the benefits of using an experienced expert
To what do you attribute your success over your competitors?
Huge focus on performance and putting more money into clients pockets
What is the hardest part of running an independent agency?
Getting people to understand that the cheapest agent is the one who achieved you the best overall outcome, not the one who charges the lowest fee
Most agents would admit to being busier than they like. What one thing would you advise them to stop doing?
Who is the most impressive agent you have ever met?
Never met him but the person I look up to in estate agency is John McGrath in Australia
How would you describe the overall quality of the founders group?
An incredible group of contrasting yet complimenting agents from different segments of the industry (high end, high volume, mid-range, etc) which, when we come together, will serve people best
Why do you think Charlie is the right person to get this organisation started?
Charlie is VERY intelligent when it comes to business and very passionate about ensuring the consumer gets the best outcome
What aspect of your business are you most proud of?
Our standards and results we achieve for our clients
If you could wave a magic wand and change one thing about your business, what would it be?
Nothing. We’re certainly not ‘done’ but we’re exactly where we want to be and on plan
In one word how would you describe the responsibility of being an employer?