CIELA ignores threats from PurpleBricks lawyers and reiterates request for proof of completed sale rate.
In response to this Telegraph article, PurpleBricks’s lawyers have written to CIELA for a second time claiming that the statement by CIELA Founder Charlie Wright is defamatory.
Charlie Wright said “We fully stand by our position that Purplebricks adverts are misleading because they compare its services to those of independent agents, and claims to perform better at a lower cost. This necessarily implies that the services are substantially similar, when in reality, nothing could be further from the truth.
More importantly, CIELA must not succumb to such corporate tactics – bullying that almost always results in small business owners hushing up, purely due to legal intimidation. This is the kind of behaviour that corporates get away with all the time, and must not be tolerated. It breeds an environment in which only the giants with heavy resources may play, and eliminates the chance of transparency and accountability. This has an unfair knock-on effect for unwitting consumers and agents alike. We must resist such indirect market manipulation; hence CIELA’s publication of its response to Purplebricks in full.
We invite Purplebricks to refute our interpretation of the facts publicly available with hard evidence that proves otherwise. We will not hold our breath, though, as Purplebricks has consistently ignored many public requests for transparency and substantiation.”
Downloadable PDF of CIELA’s response to PB’s lawyers Norton Fulbright below: